We regularly assess how we are doing by asking our patients to fill a questionnaire regarding their experience.
We recognise that not everyone is always content with their treatment and we take these comments seriously. Each one is reviewed to see how we can improve our service.
“Everyone who dealt with us has been great, engaging, considerate, informative and gave us time. Thanks for everything. Especially appreciated being welcomed as a same sex couple. In life this is not always the case so thank you”
“Very impressive, well thought out and delivered personal service. All members of staff are a credit to this very professional unit”
“The nurses during our procedure were two of the best nurses I have ever met. Obviously in my job I have met many nurses. Hats off to GCRM, the staff are outstanding!! Thank you for creating positive experiences and being so patient focused”
“Fantastic service right the way through. Can’t recommend you all highly enough. Superb personal service. Thank You”
“My husband and I can’t thank you all enough for your care, sensitivity and expertise in helping us to conceive our beautiful daughter. After 2 failed cycles elsewhere we had lost hope of ever having a child, so we are so eternally grateful that you’ve helped make our dreams of starting a family come true.”