We regularly assess how we are doing by asking our patients to fill a questionnaire regarding their experience.
We recognise that not everyone is always content with their treatment and we take these comments seriously. Each one is reviewed to see how we can improve our service.
Extremely satisfied with all part of treatment. Staff, surrounding have taken so much stress out of this as much as possible. I would not hesitate to recommend.
I was extremely nervous and apprehensive about this process – not in terms of the drugs or procedures, but woried about information overload and being treated like a machine. However I can honestly say that this was the most professional and reasuring process, individual and personalised that I ever thought. I felt like my worries and concerns were at the forefront of the staff priorities and I felt my dignity and considerations were paramount. Thank you for this, best wishes.
A wonderful fertility treatment centre! We felt very at ease throughout our treatment and everything was explained throughly. Staff are extremely professional, helpful and friendly. Couldn’t recommend it enough for enyone seeking help with fertility.
This clinic is brilliant, we have always been welcomed and treated well. Staff are very friendly and the clinic is extremely clean and I love having an individual room when preparing for the theatre etc. I would give 5 out of 5 stars.
An efficient, professional team making all appointments comfortable & informative. Very grateful that they are providing people with this service in NI.
All staff who we met were very helpful and supportive. We have had to travel a distance and staff were very accomodating of this. When there was issues from us ie travel – staff were very helpful and accomodating of this. Staff did what they could to make us feel at ease which during this time was what we need.